V3I6P91

The Symbiotic Relationship Between Artificial Intelligence Adoption, Information Technology Infrastructure, and Organizational Performance: An Empirical Study of Bangalore’s Technology Sector

Mr. Hemanth J^1*, Dr. Lakshminarayana K²

Abstract

This research paper examines the intricate relationships between Artificial Intelligence (AI) adoption, Information Technology (IT) infrastructure maturity, and organizational performance within Bangalore’s technology sector. Drawing upon the Technology-Organization-Environment (TOE) framework and Dynamic Capabilities Theory, the study employs a mixed-methods approach involving 250 technology firms in Bangalore’s IT corridor. Quantitative data were collected through structured surveys measuring AI adoption intensity (independent variable), IT infrastructure sophistication (moderating variable), and organizational performance metrics (dependent variable) across financial, operational, and innovation dimensions. The findings reveal a statistically significant positive correlation between AI adoption and organizational performance (r = 0.682, p < 0.001), with IT infrastructure maturity moderating this relationship (β = 0.324, p < 0.01). Furthermore, the study identifies six critical success factors for AI implementation, including data governance maturity, leadership commitment, and skill availability. The research contributes to the growing body of knowledge on digital transformation by providing empirical evidence from one of the world’s most dynamic technology ecosystems. Practical implications for organizational leaders, policymakers, and technology practitioners are discussed, alongside recommendations for future research directions.

Keywords:

Artificial Intelligence, IT Infrastructure, Organizational Performance, Bangalore Technology Sector, Digital Transformation, Technology Adoption