V3I6P90

Artificial Intelligence Adoption, Information Technology Infrastructure, and Organizational Agility: A Study of Bangalore’s Technology Ecosystem

Mr. Hemanth J^1*, Dr. Lakshminarayana K²

Abstract

This research investigates the nexus between Artificial Intelligence (AI) adoption, Information Technology (IT) infrastructure capabilities, and organizational agility within Bangalore’s technology sector. Drawing upon the Dynamic Capabilities Framework and Resource-Based View (RBV), the study employs a quantitative research design involving 275 technology firms operating in Bangalore’s IT corridor. Data were collected through structured questionnaires measuring AI adoption maturity, IT infrastructure flexibility, organizational learning orientation, and agility outcomes. The findings reveal that AI adoption significantly predicts organizational agility (β = 0.587, p < 0.001), with IT infrastructure flexibility moderating this relationship (β = 0.298, p < 0.01). Organizational learning orientation partially mediates the AI-agility relationship, explaining 23.4% of the indirect effect. The study contributes to the digital transformation literature by empirically validating the pathways through which AI investments translate into enhanced organizational responsiveness in emerging market contexts. Practical implications for technology leaders and policymakers in developing economy settings are discussed.

Keywords:

Artificial Intelligence, IT Infrastructure, Organizational Agility, Bangalore, Digital Transformation, Organizational Learning