V3I5P91

Emotional Intelligence as a Driver of Workplace Team Building: Empirical Evidence from an IT Organization 

Sahaya Vismi S^1*, Dr. Kandavel R²

Abstract

Emotionally capable employees have emerged as decisive assets in project-driven workplaces. This study investigates the influence of Emotional Intelligence (EI) and its five constituent dimensions — Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills — on Team Building effectiveness at Srishti Innovative Computer Systems Pvt. Ltd., an IT firm operating at Technopark, Thiruvananthapuram. A descriptive quantitative design was adopted, with primary data gathered from 100 employees using a structured Likert-scale questionnaire. Statistical techniques including percentage analysis, mean analysis, Pearson correlation, simple regression, and multiple regression were executed in SPSS. The analysis confirms that Emotional Intelligence exerts a strong and statistically significant positive influence on Team Building (R = 0.898; R² = 0.806; F = 406.616; p < 0.001). The overall EI level of employees was at an average threshold (Mean = 2.98, SD = 0.67). All five EI dimensions correlated significantly with Team Building; Empathy recorded the strongest association (r = 0.834). Multiple regression identified Empathy (β = 0.272), Motivation (β = 0.260), and Self-Awareness (β = 0.251) as the most influential predictors. The study advances the organizational behavior literature with context-specific evidence from a regional IT ecosystem and offers actionable guidance for HR practitioners seeking to strengthen team cohesion through targeted emotional competency development.

Keywords:

Emotional Intelligence, Team Building, Empathy, Motivation, Self-Awareness, IT Sector, Organizational Behavior, Regression Analysis