V3I5P14

An AHP-based framework for selecting learning management systems to support digital career experience education in Vietnam’s secondary education

Nguyen Thi Van Trang¹, Truong Thi Chi^1*

Abstract

This study proposes an Analytic Hierarchy Process (AHP)-based framework for selecting a learning management system (LMS) to support digital career experience education for secondary students in Vietnam. In the context of digital transformation and early career orientation, schools need an LMS that is not only cost-effective but also pedagogically appropriate, user-friendly, mobile-accessible, and adaptable to vocational learning activities. The study identifies six evaluation criteria, including cost, ease of use, Vietnamese language support, customization, mobile access, and technical support. Expert judgments from information technology management, education, school administration, mobile learning, and customer support perspectives were used to construct pairwise comparison matrices and determine criteria weights. The results show that customization, ease of use, and mobile access are the most influential criteria in selecting an LMS for secondary career experience programs. After correcting the cost evaluation to reflect the availability of free and open-source options of Canvas LMS, the final ranking indicates that Canvas LMS is the most suitable platform among the evaluated alternatives. The proposed framework provides a transparent and systematic decision-making approach for schools and educational managers when selecting digital platforms for career experience education.

Keywords:

Analytic hierarchy process, career experience education, digital learning, learning management system, secondary education