V3I3P80

A Study on the Impact of Artificial Intelligence (AI) in Human Resource Management (HRM)

Mrs. Likhitha S¹, Mrs. Pooja R^2*

Abstract

Artificial Intelligence (AI) has emerged as one of the most transformative technologies influencing business operations, including Human Resource Management (HRM). The integration of AI in HR practices has significantly improved efficiency, accuracy, and decision-making processes in organizations. AI technologies such as machine learning, predictive analytics, and chatbots are increasingly used in recruitment, training, performance management, and employee engagement. This study aims to analyze the role of AI in HRM using secondary data sources such as research journals, articles, and reports. The findings indicate that AI enhances HR functions by automating repetitive tasks, improving recruitment accuracy, and enabling data-driven decision-making. However, the adoption of AI also raises concerns regarding data privacy, bias in algorithms, and the potential reduction of human interaction in HR processes. The study concludes that AI can significantly enhance HR practices when combined with human judgment and ethical considerations.

Artificial Intelligence (AI) is transforming Human Resource Management (HRM) by automating tasks, enhancing decision-making, and improving employee experiences. This paper examines AI’s impact on HRM, highlighting benefits (efficiency, data-driven insights) and challenges (bias, job displacement).

Keywords:

Artificial Intelligence, Human Resource Management, Recruitment, HR Analytics, Automation, Chatbots, Training, Performance Management