V2I11P50

Assess the Job Satisfaction Levels Among Healthcare Providers in Turkana County, Kenya

Wycliffe Ikaru Lolepo^1*, Dr. Godwin Anangatang Osung, PhD², Dr. Ben Dedi Simiyu, PhD³

Abstract

The healthcare sector was confronted with numerous distinctive pressures and obstacles, positioning it as one of the most intricate and strenuous fields globally. Studying job satisfaction and burnout in healthcare was crucial for the well-being of healthcare workers and patients’ standard of care. Healthcare providers in Turkana County, Kenya faced challenges such as resource constraints, high patient loads, and inadequate infrastructure, which led to increased stress, job dissatisfaction, and potential burnout, despite their crucial role in saving lives. This study investigated the relationship between job satisfaction and burnout among healthcare providers, specifically in Turkana County, Kenya. The study adopted a descriptive cross-sectional survey design. The study was carried out among healthcare providers in Turkana County, Kenya. The study findings indicate that job satisfaction levels among healthcare providers in Turkana County are mixed, with a considerable proportion of respondents expressing dissatisfaction in key areas. Regarding overall job satisfaction, 26.7% of respondents reported being very dissatisfied, while 33.3% were satisfied, and only 19.4% were very satisfied. The findings indicate that overall job satisfaction among healthcare providers in Turkana County is relatively low, with a mean score of 3.125 (t = 34.537, p = .000) indicating a statistcial signficant. The findings indicate that many healthcare workers feel unsupported, lack professional growth opportunities, and struggle with work-life balance due to high workloads. The results suggest that targeted interventions are necessary to improve healthcare providers’ working conditions, ultimately enhancing job satisfaction and overall healthcare service delivery in Turkana County. There is need to improve job satisfaction among healthcare providers in Turkana County, there is a need to enhance supervisory support and leadership training by equipping managers with better communication and motivational skills.

Keywords:

Job satisfaction; Burnout; Healthcare providers; Turkana County; Workload stress